Job Description

: : Role Description: Responsible for handling escalated incidents and High Availability environment incident Management on UNIX Platform [ LINUX]. Problem Management on UNIX platform. Perform Root Cause Analysis using quality tools. Change Management: Prepare Implementation, backout and test plan for Change records. Perform risk and impact analysis for changes. Configuration Management: CMDB audits and regular updates of CMDB. Routine Performance Analysis, Capacity analysis, security audit analysis reportsu00A0to customer for necessary planned changes HA engineering for architecture of HA environment with OS / patch Release management, Application load and maintain configuration of Central OS image servers. Scripting for monitoring/ automating the Sys admin activity for change scheduled as projects on multiple servers Analysis of availability, configuration management for reporting to customer Disaster Recovery planning and conducting DR tests. Responsible for Standard Operating procedures issuance to incident management team. Prepare Service delivery reports Routine Performance Analysis, Capacity analysis, security audit analysis reportsu00A0to customer for necessary planned changes Responsible for creating and maintaining Standard Operating procedures for incident management team. Indentify and drive continual improvement program in UNIX environment and improve the service efficiency. Qualifications: Bachelor of Engineering or 4 Year regular Diploma in electronics or Computer Science Total 10+ years of experience and 10+ years relevant experience in UNIX administration. Experience in working with ITIL based delivery model Work experience as a sys admin in enterprise class environment. Work experience on High Availability (Clusters) implementation, configuration and troubleshooting. Work experience on UNIX virtualization products. Experience in Shell/Perl scripting, security hardening and security tools. Interpersonal sensitivity and customer responsiveness Leadership skills Strong consulting skills, flexibility and resourcefulness Ability to communicate complex technical contents plainly and simply Skill Desirable : SAN/Network hardware configuration Knowledge. Monitoring tools configuration Knowledge Knowledge on backup tools, storage arrays, database [Oracle, SQL]. Project management knowledge. Excellent knowledge of the IT environment and its future trends PSQ: Good Knowledge in Linux /Unix Server Installations & Configurations, Hands on exp with Virtual Servers, Good knowledge in Blade server administration Having certification in RHCE/SUSE Very good Hands on exp in Clusters Clusters: Redhat Cluster, VCS or Veritas Cluster, Sun Cluster, VMWare Cluster, SUSE Cluster, HP-UX MC-ServiceGuard

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