Job Description

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Essential Job Functions

• Supervises and oversees the organization and performance of certain functional areas and the activities of team members. Provides staff management and guidance with an understanding and following of established company policies and procedures.
• Supervises and ensures service delivery of projects/programs to meet client and company expectations and needs. Creates, recommends and implements project/program improvements in order to meet defined objectives.
• Coordinates and communicates with other management team members to leverage resources and discuss solutions to problems. Develops processes with senior management for leveraging and using resources to meet customer needs. Investigates and resolves matters of significance as appropriate.
• Supervises and monitors business activities to ensure a high standard of professional excellence is maintained among all staff members.
• Engages and maintains communications with the customer, management and staff to ensure service is delivered on time and within budget or contractual obligations.
• Assists in the development of operating and personnel budgets. Provides support in monitoring spending for adherence to budget plans, develops and recommends variances. May assist with budget analysis.
• Supervises and organizes project and task work loads and selects individuals most qualified for assignments.
• Recommends and/or initiates the selection and hiring of employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Makes recommendations for salary increases, transfers and terminations to manager.
• May participate in developing new business and/or task order proposals along with senior management

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in a related field preferred
• Six or more years of related experience
• Two or more years of leadership experience
• Experience working with the past and present company business environment
• Experience working with concepts, practices and procedures in areas of responsibility
• Experience working with the management implications of various forms of financial data
• Experience working with budgets, budget information and analyses

• Good presentation skills
• Good analytical and problem solving skills
• Good organization skills to balance and prioritize work
• Good communication skills
• Leadership skills to mentor, motivate and provide guidance to project personnel
• Ability to publicly represent the company with internal and external clients
• Ability to work independently and as part of a team

• Office environment