Job Description

About PhonePe PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others. PhonePe launched its Switch platform in 2018, and today its customers can place orders on over 300 apps including Ola, Myntra, IRCTC, Goibibo, RedBus, Oyo etc. directly from within the PhonePe mobile app. PhonePe is accepted at over 18 million merchant outlets across 500 cities nationally. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Purpose:
At PhonePe, People Operations team is responsible for processes such as
Onboarding, Payroll, Leave Management, Exit, Letter Management, Employee
Records etc. for all full-time employees and full-time contractors (FTC). For FTC Life-
Cycle Management team, the overall purpose is to take wing-to-wing ownership of all
FTC Life-Cycle processes for all PhonePe business groups and support all
stakeholders such as FTC employees, contractors, manager, HRM, Finance, HR
Compliance groups with simplifying, standardizing, strengthening and
communicating FTC Life-Cycle processes.
Job Responsibilities:
FTC Employee life cycle
 Simplify, standardize & strengthen FTC life-cycle management processes such
as Payroll, Attendance, Leave Management, Full & Final settlement, Employee
Labor Compliances.
 Help leverage FTC HCMS system to design processes and build reliable &
integrated solutions that provide seamless & consistent experience to
stakeholders.
 Drive 100% data accuracy, timeliness, and data completeness of employee data
updates, payroll, compliance, full & final settlements.
 Drive 100% HR Compliances and Payroll & Labor compliances of vendor FTCs
 Drive continuous process improvements in all areas of Payroll, Leave, Full &
Final Settlement processes.
 Define, build & measure process SLAs and compliances and reporting thereof to
the relevant stakeholders.
 Proactively audit the policy, processes and data related to Payroll, Leave, Full &
Final Settlement processes and ensure audit readiness.
 Build & Implement effective feedback mechanism to invite inputs & ‘Corrective
and Preventive Action’ approach for improving processes & enhancing employee
value proposition.
 Help upgrade HRIS system time to time through regression testing to ensure use
of upgraded FTC HR instance and latest HRIS features.
 Benchmark compensation and streamline & standardize compensation structure
for FTCs to ensure cost-effectiveness, competitiveness & compliance.
 Establish and stabilize robust reporting framework to ensure accurate, timely and
complete reporting to relevant business and HR stakeholders through FTC
HCMS system Required Qualifications & Experience:  Bachelor’s degree with 7-8 years of relevant managerial HR Operations
experience (preferably of a start-up organization)
 FTC Employee Life Cycle at Manager level experience is a must
 Strong interpersonal and communication skills
 Basic understanding or knowledge of MS Office 365 (Word, Excel, PowerPoint,
Outlook)
 In-depth exposure to HR statutory compliances under CLRA.
 Looking for an immediate joiner
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
• Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy