Job Description

Associate/Analyst \' Processor About Us Moder formerly known as Archwell Operations is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specialising in supporting the US Mortgage, Insurance, and Banking industries. We specialize in end-to-end component based outsourcing, managing one-off projects to becoming an extension of the customer service or operations team. Our team is built on industry expertise and provides the traction clients need to grow their company. Equipped with diverse tools, platforms, solutions, and services we strive to work towards our mission to positively impact the financial health of companies by powering in-house processes using top talent, workflow best practices, and progressive technology. Link - https://www.gomoder.com/about-moder Job Overview Evaluate the Loss Mitigation package received and determine if the package is complete or incomplete. Trigger missing documents letter to the customer where the package is incomplete. Review of income documents and Loss mitigation application form along with various supporting documents. Review all income documents, calculate income, ensure all insurer requirements are met, prep file for final decision. Order AVM or BPO, request escrow analysis, order foreclosure fees and costs, letter mail tracking information. Ensure all assigned cases are worked in accordance with regulatory, investor/insurer, and Trust Policy requirements and timelines. Update and document all tracking systems including the clear and accurate documentation of the accounts worked Roles & Responsibilities Processing tasks as per the process guidelinesa Meeting assigned productivity and quality targets Adhering to SLAs and TATs Candidate should be open to work in shifts. Interpersonal relationship at work with peers Adhering to organization policies Qualification & Experience Educational qualification and years of experience required in any specific domain/skill for the role Basic Degree completion (15 years of education) Good written and oral communications skills in English US Mortgage Experience in Loss mitigation/Home retention (Minimum 12 Months)

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