Job Description

\xe2\x80\x93 APAC

Job Title: Associate Level 1

Date:

Department:

Infofi

Location:

Chennai

Business Line / Function:

BSO

Reports to:

(Direct)

Assistant Manager

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

-

Directorship / Registration:

Position Purpose

One of the three international operations centres, BNP Paribas Global Securities Operations (GSO) provides services to global clients in the Asian region and some \xe2\x80\x9cfollow-the-sun\xe2\x80\x9d activities for European clients. Wholly owned by BNP Paribas Securities Services, the GSO centre offers a wide range of services which include custody operations, fund accounting, middle-office operations, static data management, clearing and settlement operations and other transversal services. The Static Data Associate will be responsible to create securities in the securities database and to drive client account and securities account operations. Will be serving the internal Client of BNP Paribas

Responsibilities

Direct Responsibilities

• Perform the daily Referential\xe2\x80\x99s Teams operations acitivties.
• To respond to all queries by other teams or clients as per SLA
• Processing of transitions accurately and on time as required
• Ensure that all e-mails assigned to self is responded adhering to the Timeframe agreed
• Ensure all the transactions are completed and approved in the system within the TAT.
• Ensure that the SLA and SOP is followed strictly and any exception, to be highlighted to supervisor
• Update the status in the tracker on a regular basis
• Delivering the correct information & coordination with concerned departments
• Understanding of Internal Process Procedures and guidelines

Contributing Responsibilities

• Ensures client satisfaction through follow-up, client responsiveness, and thorough communication
• Prioritize the work and conduct investigation with due diligence on all the discrepancies.
• Eye for detail and errors/mistakes.
• Maintain Communication Channels with internal peer groups.
• Participate in Brain Storming Sessions and share the best practices and ideas with the peer groups and team members.
• Be pro-active and Strive continually for customer satisfaction and focus on Client Delight.
• Commit/Promise only what can be delivered by keeping Bank\xe2\x80\x99s interest in mind.

Technical & Behavioral Competencies

• Basic understanding of all Capital market, Financial Instruments, Investment baking processes and above average accounting skills
• Good verbal and written communication.
• Strong analytical skills, detail orientation, service commitment, solid organizational and interpersonal skills.
• Ability to work independently, as well as in a team environment, prioritizes multiple tasks and meets strict deadlines
• Thinks creatively about process and finds opportunities to challenge standardize and improve workflow or processes to realize value, increase optionality and flexibility.
• Works collaboratively with other teams
• Supports sharing of information, knowledge and expertise to achieve innovative solutions.
• Listens well, incorporating others\xe2\x80\x99 feedback and ideas, and responds appropriately.
• Fosters open honest communication with management and with staff.
• Proficient in Microsoft Office Applications and strong MS Excel skills required.
• Must be prepared to work in any shift supporting Asia/European business hours.
• To be based in Chennai and prepared to travel as per business requirement

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Communication skills - oral & written

Client focused

Ability to deliver / Results driven

Ability to collaborate / Teamwork

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process

Ability to develop others & improve their skills

Ability to set up relevant performance indicators

Analytical Ability

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 1 year

Other/Specific Qualifications (if required)

BNP Paribas