Job Description

Line of Service Advisory

Industry/Sector Not Applicable

Specialism Microsoft

Management Level Associate

& Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC\xe2\x80\x99s value proposition of \xe2\x80\x9cstrategy led and technology enabled\xe2\x80\x9d, by aligning our Consulting Solutions\xe2\x80\x99 industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

Position: L2/L3 Support Engineers
Exp: 2-6 yrs Relevant Exp 2 years must
Skills:
a) Good coding skills to analyze, resolve, and close defects and change requests.
b) Work with vendors/clients on providing product updates, bug fixes, and managing
relations.
c) Develop an understanding of the applications to be supported and maintained with the
help of documentation and hand holding
d) Understand change requests from the client and implement the same as per the best
practices.
c) Analyze and resolve issues raised by users through ServiceNow tickets and other
channels, adhering to established response standards for timeliness and quality
d) Support testing and documentation, Information Technology Service management.
e) Desire to work in a team environment with varying working shifts to provide 24x7
coverage/support ( Raising service tickets, Sharepoint stack, Sharepoint online )

Mandatory Skill Set-L2/L3
Preferred Skill Set-L2/L3
Year of experience required-3
Qualifications-BE,MBA,MCA

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date September 21, 2023

PwC