Job Description

Job Category: KMBL
Degree Level: Bachelor's Degree
:
Job Title User Access Management - Active Directory
Department IT
Grade M2
Location Mumbai
Reporting To Amita Potkule

• Position Purpose

Managing Microsoft Active Directory and Exchange operations and processing access requests from employees or external users, ensuring accuracy and adherence to access control policies. Perform periodic User Access Review and Monitoring in accordance with defined guidelines and ensuring audit readiness.

• Position Responsibilities

Sr. No. Key Responsibilities
1 Proficient in Escalation management
2 Sound knowledge of Microsoft Active Directory and User Access Management
3 Knowledge of AD and Exchange operations.
4 Managing the Vendor team to provide end user support
5 Good communication and presentation skills

• Qualifications and Experience Requirement

Experience
Essential
5 to 6 years relevant experience

• Competency Requirements
• Technical Skills

Skill Attribute
AD, User Access Management, O365, Automation Details in Annexure

• Behavioural Skills

Skill Attribute
Good Communication, Team Management
Annexure

• Access Request Review: Process access requests from employees or external users, ensuring accuracy and adherence to access control policies
• Manage user accounts and access permissions: UAM analysts are responsible for creating, modifying, and deactivating user accounts within the organization's identity management system.
• Collaborate for precise access control: UAM analysts work closely with the UAM team to ensure that individuals within the organization are granted the appropriate level of access to resources. This collaboration helps maintain the balance between security and operational efficiency.
• Administer the UAM system daily: This involves the routine management of the identity and access management system, including tasks like user provisioning, deprovisioning, and more.
• Troubleshoot and resolve UAM issues: When problems or issues related to identity and access management occur, UAM analysts step in. They troubleshoot and resolve these issues promptly to minimize disruption.
• Review access control reports for security: They regularly review access reports to identify potential risks or violations. This proactive approach helps maintain a secure access environment and minimizes the risk of unauthorized access.

Work Exposure:

• Relevant experience in BFSI sector
• Experience in driving automation projects
• Exposure of Active Directory and Microsoft exchange (O365).

Skills Required