Associate
Year Hyderabad, Telangana, India
Job Description
As a Associate will contribute to various phases and activities of the software development process or software testing. Candidate must be willing to work in a fast-paced, multi-tasking, team environment, the engineer works with tech Lead, software engineers, internal partners, and stakeholders.
Key Responsibilities: Verify all new real money accounts created which fail the automated KYC checks
- Verify accounts which hit velocity checks for transactions made on deposit options which allow chargeback
- Verify accounts which fail internal control checks and block them to mitigate abuse
- Verify accounts where financial information misuse is suspected
- Investigate accounts where affiliate or sign-up bonus abuse is suspected
- Verify game play to ensure fair play before any cash out is verified
- Address player contacts via email, phone and chats with respect to their account which may be on hold for further investigation
- Investigate cases raised by the system to highlight possible game fraud
- Contribute towards capture of accounts involved in fraudulent activity.
- Ability to work in different shifts
- Experience of working in risk mitigation function for an online business
- Handling customer queries through different mediums
- Experience in working for an international contact center
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Job Detail
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Job IdJD2872268
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHyderabad, Telangana, India
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EducationNot mentioned
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ExperienceYear