Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual\xe2\x80\x99s passions, growth, wellbeing and belonging. We\xe2\x80\x99re a technology company that leads with our humanity\xe2\x80\x94driving our business priorities alongside meaningful social, community, and societal impact.
SCOPE OF RESPONSIBILITIES
Provide system level pre & post-sales support for CIENA\xe2\x80\x99s Customer base. This includes testing,
troubleshooting and remote technical support for CIENA products. A good understanding of the fiber
optic transport and/or switching protocols is essential. Knowledge and experience with personal
computers, Microsoft office suite of software. Basic expertise in data communications protocols
including Ethernet and IP networks is required. Experience with UNIX and SUN/Oracle systems would be
beneficial. This position may also involve on-site day to day interaction with the customer concerning all
aspects of network planning, deployment and technical network issues and design.
SPECIFIC RESPONSIBILITIES
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