Job Description

Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Delivery Management
In this role you will:

• Accountable for ensuring that the defined process for managing tickets through the workflow process is followed within the SVS.
• Facilitate the prioritization of Features within the SVS, ensuring input quality and consistency in the SVS Kanban board
• Act on and resolve SVS level LPM issues (e.g. Feature readiness issues, Feature size issues, taxonomy, data quality, controls).
• Analyze complex data and work with SVS team to recommend areas of improvement to improve delivery flow.
• Ensuring processes are reviewed to identify opportunities to streamline and improve governance
• Driving the implementation of Lean Portfolio Management (LPM) principles aligned to the organisational drive to move to an Agile way of working.
• Capacity Alignment & Agile Team Optimization
• Partner with the SVS leadership to ensure capacity is aligned to right-sized Agile pods as defined by WPB Agile TOM.
• Partner with the SVS Tech Leads to optimize delivery structure and deliver end-to-end right-sized Features, minimizing dependencies.

To be successful in this role, you should meet the following requirements:

• Educated to graduate level (or equivalent level of experience)
• Ability to build and foster strong relationships with colleagues in IT, Business and Transformation
• Strong negotiation and influencing skills
• Ability to work in a complex, matrix organisation with global virtual teams.
• Experience of project management processes
• Highly organised individual
• Meticulous attention to detail
• Change agent and evidence of process improvement in previous roles
• Strong communicator - able to express ideas via various communication channels
• Strong Relationship Management
• Ability to investigate items in detail
• Ability to step back and look to improve processes and efficiency

You'll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by - HSBC Software Development India

Skills Required