Job Description

Working with Us
Challenging. Meaningful. Life-changing. Those aren\xe2\x80\x99t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You\xe2\x80\x99ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .

Job Title: Associate Director: Business Strategy & Operations, India

Division

Commercial

Location

Mumbai- India

Reports To

Managing Director, India

Role Summary:

Associate Director - Business Strategy & Operations, India is responsible for co-creating/developing and leading the commercial growth strategy for the existing as well as new/planned product portfolio by identifying business opportunities and risks and setting overall direction to meet the needs of the company, patients and families, healthcare professionals, payers, and other stakeholders in India. This position has a key role in the business strategy and overall financial success of the company. This position works closely together with BMS India Leadership Team and being an integral member of India Leadership Team (Operating Committee) thereof to ensure alignment, synergies, and collaboration. Also, this role will be key to maximize effectiveness of commercial activities undertaken by BMS India through strong Business Intelligence (Market Research), Customer interactions (including multi-channel strategy), Sales Force Effectiveness/Efficiencies (SFE), innovation and planning. This role will be an both an advisor and execution lead for cross functional commercial growth/expansion related initiatives.

Key Role Accountabilities:

Strategy/Business Planning

• Drive the long-term strategic brand planning processes to ensure optimal life-cycle management of in-line as well as new launch products.
• Own the company\'s short-term/long-term strategic plan and manage the execution of all the workstreams/projects critical to achieving these objectives.
• Provides leadership, influence, and direction to help achieve/exceed strategy plan aspirations and proactively refine the strategy based on internal and external developments.
• Evaluate global product portfolio and create launch pipeline for India, including business case creation and getting buy-in from stakeholders in India and globally; Manage launch process & timelines.
• Provide input and monitor the smooth execution of pipeline acceleration plans across existing and new therapeutic areas.
• Drive and own the market intelligence and create strategies based on the insights.
• Ensure seamless business/financial planning during budgeting, strategic alignment, and projection cycles.
• Conceptualize, co-create and execute new/innovative business models and solutions in India (e.g. Partnerships, Digital)
• Identify critical business opportunities and effectiveness needs, develop, and implement effective strategies that drive performance and long-term growth and productivity priorities.
• Manage BMS India cross-functional projects to support planning and execution of integrated business strategies to augment commercial performance.
• Act as a strong and active contributor at Operating Committee forum to support shaping the present and the future of the local BMS organization.
• Collaborate with CEETII regional (Central Eastern Europe, Turkey, Israel, and India) Strategy & Operations Lead and other stakeholders.
• Ensure BMS India preparedness for all critical strategy discussions with global and regional leaders.

Customer Satisfaction

• Drive initiatives related to gathering and interpreting customer insights (e.g. NPS, market research)
• Drive deployment of innovative customer engagement tools, develop and implement multi-channel & digital strategy for India.

Field Employees Training & Development

• Identify and implement new Selling Model/ Go-To market strategy and overall Business Excellence Framework
• Translates business strategy into operational goals and objectives for sales force size, structure and models
• Consult and help to optimize sales force resource allocation and territory alignments to maximize business potential.
• Co-create & drive KPIs, measure and interpret effectiveness/efficiencies in consultation with business/medical team.
• Manage and drive training & development conventions, with specific regard to field based sales and medical team effectiveness
• Coordinate development and implementation of motivation tools and incentive compensation/bonus system for sales force. Support implementation and control of compliant processes.

Role Qualifications:

• Undergraduate degree preferred in any technical or scientific or business/finance management area (Preferred: Engineering/Medical/Finance/Business); Postgraduate in Management from a reputed business school.
• 10+ years of pharmaceutical industry experience of which, 5+ years in management consulting as an Engagement Manager/Principle (or other equivalent roles) in management consulting assignments with strategy consulting firms (e.g. McKinsey, BCG, Bain, Kearney, L.E.K, EY, IQVIA etc.).
• Leadership experience in selecting, leading, developing, motivating, and achieving results through teams.
• Success in effectively communicating and influencing decisions with senior management.
• Good knowledge of the pharmaceutical industry, broad and in-depth understanding of the healthcare system.
• Knowledge of market research principles and dynamics & Multi Channels.

Skills:

• Strategic Agility: Creates a clear purpose, vision, strategies, and key priorities for competing successfully in the evolving pharmaceutical and health care industry.
• Intellectual Curiosity and Learning Agility: Proven history of seeking out new information and learning quickly \xe2\x80\x93 ability to absorb new concepts, analyze data and ask insightful questions to make effective decisions-experiments.
• Impact and Influence: Builds personal credibility and strong working relationships through quality of contributions, trustworthiness, openness, and candor. Breaks barriers and influences across organizational and/or geographical boundaries leading to efficiency, effectiveness, and nimbleness for maximized organizational performance.
• Collaboration with matrix team
• Leading Transformation and Change: Demonstrated success in shifting a business or company\xe2\x80\x99s strategy, mindset, culture, process and focus to ensure commitment to continuous improvement, innovation, accountability, and nimbleness. Actively engages and aligns others to support the change and take an organization to where it needs to go.
• Decision Making: Utilizes an effective decision-making process, demonstrates superb judgment, decisiveness and applies a combination of analysis, wisdom, experience, and judgment that enhance the success of Bristol-Myers Squibb.
• Communication: Communicates articulately, credibly, and convincingly.
• Business Acumen and Savvy: Demonstrates proven skill in growing business and setting up controls.
• Execution Skills: Demonstrated success in driving execution of key priorities and plans through a global matrix organization by establishing expectations for work and contingency plans and metrics, setting high standards and holding team members accountable for results, behaviors, and continuous improvement.

If you come across a role that intrigues you but doesn\xe2\x80\x99t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as \xe2\x80\x9cTransforming patients\xe2\x80\x99 lives through science\xe2\x84\xa2 \xe2\x80\x9d, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol-Myers Squibb