Job Description

(Posting). \'Deep understanding in Ansible Automations like infrastructure management, applicationdeployment, server security, CI/CD, service orchestration and cloud provisioning.Hands-on experience in using Ansible (Including Ansible Tower), Terraform on cloud platforms like AWS/Azure.Technical assistance to team on Ansible/Ansible Tower implementation, configuration,playbook/module development and Support.Having good hands-on experience in Analyze requirements, solutions, estimates to completeinstallations, implementations, customization of DevOps practices using AnsibleGood scripting experience of any language like PowerShell , Shell , Python etc.Administer Ansible infrastructure, perform maintenance and configuration and provide SME level support.Advanced knowledge of Unix/Windows OSExperience Implementing DevOps Pipelines for CaC and IaC with any Automation tools likeHands-on experience on AWX or Ansible TowerExperience with anssible for test automationExtensive experience writing ansible roles\' (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. Qualification B-Tech Skill (Primary) CFS-Processes-IT Process Engineering

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