Job Description

Job Summary




Location: Noida



Project role: Associate consultant




Qualification: B-Tech



Experience: 4.5-8 Years




Skills: IT Process Engineering



No. of positions: 1




Job description:


"Deep understanding in Ansible Automations like infrastructure management, applicationdeployment, server security, CI/CD, service orchestration and cloud provisioning.Hands-on experience in using Ansible (Including Ansible Tower), Terraform on cloud platforms like AWS/Azure.Technical assistance to team on Ansible/Ansible Tower implementation, configuration,playbook/module development and Support.Having good hands-on experience in Analyze requirements, solutions, estimates to completeinstallations, implementations, customization of DevOps practices using AnsibleGood scripting experience of any language like PowerShell , Shell , Python etc.Administer Ansible infrastructure, perform maintenance and configuration and provide SME level support.Advanced knowledge of Unix/Windows OSExperience Implementing DevOps Pipelines for CaC and IaC with any Automation tools likeHands-on experience on AWX or Ansible TowerExperience with anssible for test automationExtensive experience writing ansible roles"

• To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team.
• To provide support for on call escalations orL3 level support and doing incident and problem management
• Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives.
• To adhere to quality standards, regulatory requirements and company policies
• To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
• To participate or contribute on EN business in creation of proposals to drive Service improvement plans.