Job Description

Associate - Talent Development - HR Operations


Job Number: 3221123
POSTING DATE: Aug 26, 2022
PRIMARY LOCATION: Non-Japan Asia-India-Karnataka-Bengaluru
EDUCATION LEVEL: Bachelor's Degree
JOB: Operations / Business Transformation
EMPLOYMENT TYPE: Full Time
JOB LEVEL: Associate

DESCRIPTION
Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
HR Solutions (India) is an integral part of the Firm’s Human Resources division providing fundamental operational support across all areas of HR on a global basis.
This function plays a lead role in driving thoughtful process and solutions that drive efficiency, reduce the cost of operations, and mitigate operational risk globally. In addition, the function offers a broad range of administrative services to our internal HR partners.
The HR Operations Associate’s day to day responsibilities include the following:

• Well-versed with functionality of a Learning Management System (LMS) and the ability to provide creative solutions to clients based on system exposure. 3-5 years’ working experience on a LMS is required, preferably Cornerstone On Demand (CSOD).
• Prepare logistical requirements ranging from venue bookings, to preparing event facilities, equipment, technical support and printing of event materials
• Create training/event announcements, be the key contact for participant enrolments and nominations, course bookings and enquiries
• Manage the learning management system, create and update programs; track enrolment status and update participant’s training records
• Assist with any regular or ad-hoc metrics and reporting requests
• Prepare and manage the collection of event/session feedback
• Managing escalations/inquiries in a timely manner
• Strong client relationship handling, ability to lead meetings and calls with stakeholders
• Prepare and manage required documentation
• Ability to identify process issues through day to day work and/or audits and engage appropriate stakeholders to determine resolution
• Working with SME and manager to prioritize assigned work
• Ensuring data quality and accuracy by running data audits

QUALIFICATIONS
Qualifications:

• 3-5 years’ working experience on a LMS, preferably Cornerstone On Demand (CSOD)
• Candidate must have a Bachelor's degree with at least 1-3 year of operational experience. Human Resources experience as well as experience working within Financial Services a plus but not required
• Microsoft Excel proficiency is required
• Communication/client relationship skills: Ability to build trusting relationships and interact/negotiate with HR partners
• Must be a team player who enjoys high volume, fast paced and dynamic environment
• Good understanding of Workday, Business Objects, HR Onboarding applications, Taleo (or other Applicant Tracking Systems), HR Reporting and data analysis is a plus
• Strong verbal, written communication, and organizational skills
• Microsoft Office skills in Excel, Power Point, Projects, etc.
• Must have a sense of urgency when working on assigned tasks and the ability to balance multiple priorities in a fast-changing environment
• Ability to adhere to process timelines and balance the timelines from various stakeholders based out of different locations
• Comfortable with learning new systems and technologies
• Ability to work independently to “figure things out” and be comfortable to propose solutions
• Attention to detail and organizational skills a must

Coverage
Monday to Friday from 11 AM to 8 PM India time with flexibility on standard working hours for time sensitive matters (including India Public Holidays). Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.


Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.