The individual in the role will be part of GFSS Pune team responsible and accountable for Customer Service within the PTP function. The individual should have strong overall PTP process knowledge and understanding of process workflows in order to decipher the process interconnect and impacts along with a Digital mindset.
This position will support value added services to GFSS stakeholders by helping with insights into invoice and payment inquiry, supplier reconciliation support on transitions, etc.in compliance with generally accepted accounting principles, local statutory requirements and Eaton Corporate policies and practice. Process Centric – Thorough and in-depth understanding of the entire Purchase to Pay life cycle. Key focus will be to ensure effective communication to internal and external stakeholders using Oracle and or SAP and Column Case Management. Demonstrate high level of efficiency, learning agility and ensure a high level of accuracy. Provide business partnership with regard to functional expertise and cross-functional support, providing guidance and education as needed to plant personnel to achieve financial objectives.
Control & Compliance - Promote and maintain an effective Internal Control environment that supports compliance with both US GAAP and all local & statutory requirements in all countries where the GFSS, Pune provides transactional services. This includes compliance with all of the requirements of Sarbanes Oxley (SOX) and controls as defined by the Internal Control Program Office.
Process Standardization - Ensure alignment to globally defined SSC processes including the periodic review of existing controls and governance of the standard processes.
Collaboration - Collaborates with the stakeholders to support overall goals and objectives. Work closely with the Team Leader / Dy. Managerin achieving the required goals and timelines. Ability to cut across functions and drive cross functional initiatives which contribute to ultimate Eaton Goals
Continuous Improvement - Partake in CI initiatives as part of larger teams to drive a lean culture through the use of EBS Lean tools – Six Sigma, BPIs etc. and also, through the use of technology like Robotics Process Automation (RPA).
Quality culture - Work with Team Lead / Dy. Manager to drive and leverage various systems and tools to automate processes and drive process improvements. Must use quality tools like BPI, EBE, etc.
Collaborate with peers in GFSS to ensure engagement, participation, and contribution to broader goals, policies, and initiatives.
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