Job Description

About Max Life Insurance:Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built itsoperations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital.As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore.For more information, please visit the Company\'s website atWe Stand for:CaringA compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance.CollaborationA boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \xe2\x80\x9cwin-win\xe2\x80\x9d partnerships within & outside teams through inspired cooperation and teamwork.Customer ObessionA leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience.Growth MindsetAn ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance.People LeadershipA people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes."Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity."

• End to end investigations of complaints of Workplace Harassment, Behavioral issues & POSH.
• Conducting and managing investigations & Consequence Management that involves review of investigation reports and aligning the misconduct with the applicable disciplinary grid.
• End to end management of Consequence Management & Disciplinary actions in line with the organization\'s Employee Disciplinary Action Policy.
• Preparation of investigation reports and presentation to Sr. Management of the organization.
• Review of existing SOP, Policies on workplace harassment and CCM.
• Work as SPOC for HR, Legal, Compliance on matters of CCM.
• Desing & implement culture audits across verticals & geographies.
• Drive discreet monitoring of Critical Positions in the organization.
• Participate in POSH enquiries as Internal Committee member.
• Develop & circulate dashboards on behavioral and consequence management for Management.

Manage, mentor & guide team on investigations.

Max Life Insurance