Job Description

Ready to shape the future of work?
At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .
Inviting applications for the role of Assistant Vice President, Integrated Project Management Leader (IPMO)!
In this role, the incumbent will be responsible for establishing, standardizing and governing project, program and portfolio management practices across the process. This role ensures alignment of projects with strategic objectives, drives consistency, optimizes resource utilization, and improves delivery performance.
Responsibilities
Work with the Customer Program Manager to manage and meet commitments, requirements and expectations concerning the performance of the Services
Work with the Supplier Transition Manager to ensure the successful transition of the Outsourced Functions to operational status
Make certain that all Service Levels are tracked and met during each Measurement Period
Understand how Supplier's performance requirements relate to Customer's business requirements and business objectives and educate Supplier Personnel on such dependencies
BC and DR plan tracking
Work with Customer to develop standard reporting and communication requirements between Supplier and Customer's organizations and personnel
Maintain operational compliance with the Contract
Coordinate integration of Supplier's service management processes and reporting of the Services with Customer's service management standards
Act as single point of accountability for senior management regarding portfolio health
Participate and run governance meetings - Daily, weekly and monthly
Joint ownership with stakeholders to prepare and review the content for various governance forums
Continuous Improvement lead/ Transformation roadmap oversight
Project management of day-to-day activities for any initiatives identified
Qualifications we seek in you!
Minimum Qualifications
Bachelor's degree in business, Engineering, Finance or Information Systems. Master's degree will be a plus
Certification in Project Management will be an advantage and seen as a differentiator
Preferred Qualifications/ Skills
PRINCE2 Practitioner for governance and control framework
total experience with at relevant years in large, cross-functional program management environment
Exposure to retail and consumer goods industry, and shared services environment is preferable
Ability to connect multiple cross-functional workstreams
Strong business acumen, ability to align functional and commercial outcomes
Comfortable in leveraging tools like PowerBI, Service Now, and other automation platforms for visibility and efficiency
Excellent stakeholder management and communication skills
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required