Job Description

Job description

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President, HBEU Operational Management.

Principal Responsibilities:

Impact on the Business/Function

• Establish and maintain regular engagement with onshore Heads of Operational Management to ensure deliverables are adequately supporting all required aspects of governance
• Help ensure that the highest priority risk topics have the strongest controls and diligence by providing adequate time and focus during governance meetings by closely working with onshore teams
• Ensure all deliverables are timely and of adequate quality.
• Proactively identify process improvements, automation and streamlining opportunities and ongoing improvements on end-to-end process.
• Be a trusted advisor and subject matter expert for the market and region on Governance and oversight matters

Typical Targets and Measures

• Feedback on Governance meetings
• Maturity and quality of Governance and oversight

Customers / Stakeholders

• Closely work with all market and regional governance managers and business partners including Finance and HR
• Excellent communication and influencing skills
• Strong and effective relationships maintained with a wide range of stakeholders
• Be a Governance SME, advising on best practice across the region
• Follow-up with onshore CAO and OM heads as required

Typical Targets and Measures

• Positive feedback from stakeholders of continuous and engagement and value added
• Evidence of being the partner of choice for key stakeholders

Leadership & Teamwork

• Able to prioritize across multiple deliverables.
• Be a key influential member of the governance team offshore
• Share best practices and bring multiple teams together to ensure end to end governance management is a success
• Support identification of emerging risk themes

Typical Targets and Measures

• Positive feedback from full range of colleagues across the bank
• High demand for input and participation in onshore governance activity
• Operational Effectiveness & Control:
• Support the leadership team over all governance matters

Typical Targets and Measures

• Ownership of secretariat duties
• Governance withstands auditing and regulatory scrutiny

Management of Risk

• To abide by the Group compliance policy by containing compliance risk in conjunction with the relevant Compliance department. The term \xe2\x80\x98compliance\xe2\x80\x99 embraces all relevant laws, rules and codes with which the business has to comply.
• To continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.
• To ensure risks are administered effectively in line with the Group\xe2\x80\x99s Operational Management Risk Frameworks.

Requirements

Experience

• Experience of working in a COO Office or Business Management function and have worked across multiple jurisdictions with a range of stakeholders, including senior management at HSBC.
• Project, operational and people management experience.
• Experience of financial and budget management is desirable
• Continuous improvement and change management experience

Expertise

Strong understanding of:

• HSBC organization, and its strategy, structures and processes.
• Design and coordination of processes
• Regional and local Market stakeholder management.

Skills

• Understanding of HSBC Group structures, values, behaviors, processes and objectives;
• Experience in risk or control management is desirable
• Expert in written communication, report and minutes writing
• Stakeholder management and Influencing skills
• Ability to work independently, prioritize including when under pressure and to tight deadlines
• Excellent written and verbal communication skills, with the ability to influence stakeholders
• Ability to balance multiple competing demands to find the best solutions
• Collaborative skill is required to follow up actions from formal governance meetings
• Attention to detail, with proven problem-solving ability in a deadline-driven environment.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

You\xe2\x80\x99ll achieve more when you join HSBC.

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