Job Description

Greetings from Synergy Resource Solutions (www.synergyresource.co.in), a leading HR Consultancy firm & Career Guide for Professionals like you. We are hiring for one of our leading client.
Our client is a leading business process outsourcing company specializing in Medical Compensation Claim Processes . Established with a vision to deliver high-quality, reliable, and result-driven services, they bridge the gap between healthcare providers, insurance companies, and claimants.
They pride themselves on offering efficient solutions that ensure timely processing, accurate documentation, and exceptional customer satisfaction. Their expertise lies in conducting outbound processes through extensive research and surveys to gather essential information for medical compensation claims.
Job Title - Assistant to the Director/BD
Location - Ahmedabad (Work from office only)
Experience - 2 - 6 years
Work timings - 2PM to 11PM (5 days working)
Salary - 50000-70000 INR
Job Summary:
They are seeking a highly efficient, organized, and proactive Assistant to the Director who can support executive-level tasks while also contributing to business development initiatives. This role requires excellent communication, strategic thinking, and strong coordination abilities to assist in managing operational activities, client interactions, and new business opportunities. The ideal candidate will act as a bridge between the Director and internal teams while also supporting lead generation, market research, and client acquisition efforts.
Key Responsibilities:
Executive & Administrative Support:

• Provide day-to-day administrative and operational support to the Director.
• Manage calendar, appointments, meetings, reviews, and follow-ups.
• Prepare presentations, reports, dashboards, and business documents.
• Maintain confidentiality of sensitive information and ensure professional communication with all departments.
• Track tasks assigned by the Director and ensure timely closure with respective teams.

Operational Coordination:

• Act as a liaison between the Director and departments like Operations, HR, Training, Quality, Admin, and Finance.
• Monitor operational updates, project progress, and team performance reports.
• Coordinate reviews, performance discussions, and internal meetings.
• Support strategic initiatives, workflow improvements, and process alignment.

Business Development Responsibilities:

• Assist the Director in identifying new business opportunities for the BPO (lead generation, database sourcing, prospect research).
• Conduct market research on industry trends, competitor analysis, and potential client segments.
• Draft proposals, capability decks, quotations, and business pitches for prospective clients.
• Coordinate and schedule meetings/calls with potential clients, partners, or vendors.
• Maintain a CRM or leads tracker to monitor the status of prospects, follow-ups, and conversions.
• Support the Director in client onboarding activities, documentation, and project handover to operations.
• Participate in networking, email outreach, online research, and inbound lead handling.
• Assist in preparing presentations for client acquisition, process demonstrations, and business reviews.

Requirements:

• Graduate in any discipline; MBA/BBA preferred but not mandatory.
• 2-6 years of experience as an Executive Assistant, Business Development Executive, or Operations Coordinator in a BPO or corporate environment.
• Strong verbal and written communication skills.
• Good understanding of BPO services, outbound/inbound processes, and client acquisition.
• Proficiency in MS Office (Excel, PowerPoint, Word), documentation, and CRM tools.
• Strong organizational, analytical, and multitasking skills.
• Ability to manage confidential information and work independently.
• Flexible to work in night shifts or as per Director's schedule.

Key Skills:

• Executive Support & Administrative Coordination
• Business Development & Lead Management
• Client Communication & Presentation Skills
• Market Research & Proposal Drafting
• Reporting & Documentation
• Time Management & Professionalism

If your profile is matching with requirement & if you are interested for this job, please share your updated resume with details of your present salary, expectations & notice period.

Skills Required