Job Description

Designation: Assistant Team Lead Role: Store Manager Department: B&M Retail Location: Jaipur About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we-ve worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities- And we\'re just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: Brief about the Team B&M Retail vertical of TATA 1mg is a unique setup of Retail, where we offer best-in-class pharmacy, diagnostics, and e-consultation under one roof. The team is responsible for In-Store operations execution, fulfilling error-free medicine dispensing, in-store Product Management & the best-in-class In-store customer experience. The team closely works with Warehousing, Merchandising, and Marketing teams to Identify customer requirements and fulfilling them with quality and commitment. What will you do Supervise and train pharmacy retail store team members to ensure that they provide excellent customer service, maintain product knowledge, and adhere to company policies and procedures Monitor the inventory levels of medications, medical equipment, and other products, and place orders as needed to ensure that the store has sufficient stock Ensure that the store is clean, organized, and attractive to customers and that all equipment is properly maintained and in good working order Manage the cash register and oversee financial transactions, including processing refunds and exchanges, and reconciling the cash drawer at the end of each shift Provide exceptional customer service, including answering customer questions, resolving complaints, and making recommendations for products and services Conduct performance evaluations and provide feedback to team members to promote growth and development within the organization Work with the pharmacist and other healthcare professionals to ensure that all prescriptions are filled accurately and in a timely manner Stay up-to-date with industry developments, new products, and services, and participate in continuing education and training opportunities as needed What we are looking for Bachelor\'s degree in pharmacy or a related field Minimum 3-8 years of experience in a Retail pharmacy Strong leadership skills and the ability to motivate and manage a team Excellent customer service skills and the ability to interact with customers in a friendly and professional manner Knowledge of pharmacy regulations and compliance requirements Strong organizational and time-management skills Excellent written and verbal communication skills Ability to work independently and as part of a team Flexibility to work evenings, weekends, and holidays as needed Why Join Us Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the B&M Retail team will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg.

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