Manage entry/exit points, check IDs, authorize access to restricted areas, and control key issuance.
Act as first responder for fires, medical incidents, disturbances, and terrorist threats, implementing hotel procedures.
Investigate incidents, document observations, write detailed reports, and follow up on guest/staff complaints.
Provide excellent customer service, resolve conflicts, de-escalate situations, and offer directions/help.
Assist in training staff on safety protocols, fire procedures, and security awareness; ensure adherence to laws.
Keep superiors informed, prepare logs, and liaise with other departments and law enforcement.
Strong communication, customer service, empathy, and conflict resolution.
Excellent surveillance, attention to detail, and ability to recognize threats.
Familiarity with security systems (CCTV, alarms) and reporting software.
Ability to stand/walk for long shifts, lift, and run if needed.
Understanding of local laws, fire codes, and hotel security policies.
Job Type: Full-time
Pay: ₹19,000.00 - ₹21,000.00 per month
Work Location: In person
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