Job Description

Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions

developing long-term relationships with clients, through managing and interpreting their requirements

persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery

negotiating tender and contract terms and conditions to meet both client and company needs

calculating client quotations and administering client accounts

preparing reports for Manager Sales and keeping customer records

meeting regular sales targets and coordinating sales project

supporting marketing activities by attending trade shows, conferences and other marketing events

technical presentations at Clients office and demonstrating how a product meets client needs and support the RM/ZM sales

listening to customer requirements and presenting appropriately to make a sale

maintaining and developing relationships with existing customers in person and via telephone calls and emails

cold calling to arrange meetings with potential customers to prospect for new business

responding to incoming email and phone enquiry

creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer

Recording sales and order information and sending copies to the ZM/RM, Accounts by timely entries in ERP

Assisting RM/ZM on tracking projects and managing the project quoting process.

Assisting RM/ZM maintaining the customer relationship while also being the front line customer service contact.

Assisting RM/ZM in collecting funds for delinquent accounts.

Assisting RM/ZM in appropriate sales call reporting as deemed necessary.

Ensure that companys vendor registration is done on timely basis on client portals. Also checking on the regular announcement on the new projects

Ensuring the documentation requirements of the tender bidding are provided to RM/ZM

Ensure the Timely payment collection of timely dispatch schedule

Making Quotation for the refurbishment(re-testing products) post the detail audit by Quality and production

Making the Import and export documentations from acquiring the sales

Mass mailing of the spares price list and AMC packages

Timely submission of the daily/weekly/monthly/quarterly/Annual reports

Making weekly travel plan and achieving the weekly new lead generation target(10 meetings in a week)

Keeping the track of all sales documents like, WO, Spares List(WO wise), DRS,

Collecting the appreciation letters and references from the customer

Updating and sharing the Active Customer list with the Sales head and MD on weekly basis

Provide All backend support to the RM/ZM

Tracking the progress of all the Quotation submission and updating the same to ZM on regular basis

Following the SOP and documentation process set by Head of Sales

Ensure if any negative feedback is given for product or services then its to be share directly with MD

Accountable for managing change requests from the customer within approvals of Sales Head and MD

Accountable for providing high customer service levels and develop strong customer relationships, promoting an ongoing improvement in our feedback scores.

Report all business expenses in a timely manner.

Inform clients for unforeseen delays or problems

For collection of c form/ H Form as per accounts department

Preparing checklist for the goods dispatched post approval from RM/ZM and handover the same to Logistic

Assist RM/ZM in achieving the collection targets

To develop and maintain relationships with the engineers and decision makers within the customer organizations.

Executing all the given tasks given by the management