Job Description

Roles & Responsibilities

1. Team Supervision

Supervise and guide stewards and junior staff Assign daily duties and duty rosters Train new staff on service standards and hygiene Monitor staff performance and discipline

2. Service Operations

Ensure smooth food and beverage service Coordinate with kitchen and service teams Handle guest requests and complaints professionally Ensure timely setup and clearance of tables

3. Hygiene & Safety

Maintain cleanliness of dining areas, pantry, and service stations Ensure food safety and hygiene standards are followed Enforce health, safety, and sanitation regulations

4. Inventory & Equipment Control

Monitor use of crockery, cutlery, glassware, and linen Prevent breakage and loss of equipment Assist in stock checking and requisitions

5. Guest Satisfaction

Ensure high-quality service and guest satisfaction Attend VIP guests and special service needs Report feedback to supervisors or managers

6. Reporting & Coordination

Report daily operations to the supervisor or manager Communicate issues related to staff, service, or equipment Support management in implementing SOPs
Job Type: Full-time

Pay: ?24,000.00 - ?27,000.00 per month

Benefits:

Food provided Leave encashment Paid time off
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 3 years (Required)
Work Location: In person