Job Description

>Responsibilities Coordinate daily Front of the House and Back of the House restaurant operations. Deliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaints. Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulationsManage restaurant\xe2\x80\x99s good image and suggest ways to improve it Control operational costs and identify measures to cut wasteCreate detailed reports on weekly, monthly and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operations Requirements and skillsProven customer service experience as a manager Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software, leadership, motivational and people skills Acute financial management skills Job Types: Full-time, Permanent Salary: \xe2\x82\xb9450,000.00 - \xe2\x82\xb9550,000.00 per year Benefits:

• Food provided

• Day shift
• Morning shift
• Rotational shift

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)

• Restaurant management: 4 years (Preferred)