Job Description

:

American Express invites you to share your resume so you can be considered for future \xe2\x80\x9cAssistant Relationship Manager\xe2\x80\x9d opportunities in our Kolkata based location.

You Lead the Way. We\xe2\x80\x99ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you\xe2\x80\x99ll learn and grow as we help you create a career journey that\xe2\x80\x99s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you\xe2\x80\x99ll be recognized for your contributions, leadership, and impact\xe2\x80\x94every colleague has the opportunity to share in the company\xe2\x80\x99s success. Together, we\xe2\x80\x99ll win as a team, striving to uphold our and powerful backing promise to provide the world\xe2\x80\x99s best customer experience every day. And we\xe2\x80\x99ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Key Success factors & Responsibilities:

• This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our Premium cards products via defined Retail channel of acquisition.

• Prospecting for new Premium customers through existing leads and cold calling and maximizing lead generation

• Timely execution of all sales activities \xe2\x80\x93 leads, campaigns, referrals & any self-generated leads

• Tracking and reporting sales performance including pipeline, acquisition results and market conditions

• Set appointments, listen to customer needs and sell most appropriate premium product

• Researches and understands prospects before making the call

• Ensures all applications are fully and accurately completed, and submitted properly

• Be the interface between Amex and the customer to resolve any application processing issues

• Drive the on-boarding of new customers and initiates spend enablement activities

• Keep up-to-date on products and competition

• Attend and participate in regular staff meetings

• Engage in regular portfolio planning to determine areas of focus & project accurate full year forecasts

• Attend relevant industry and partner conferences, tradeshows and networking events

• Ensuring all performance standards are met viz. business targets, controls and compliance

• Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers \xe2\x80\xa2 Expansion of internal and external relationships, and drive sales results.

• The position is also responsible for ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered.

• This role may be subject to additional background verification check

Minimum Qualifications:

• MBA or Graduate

• Minimum 1 year of front line/field sales experience in Premium financial services domain.

• Candidates with more than 18 months of experience in selling premium B2C product/solution sales, IT sales, Travel, Lifestyle, Healthcare, Real Estate can also apply.

We highly value talented individuals like yourself who are interested in joining our team. We believe in proactively establishing relationships with potential candidates to ensure we have a strong talent pool for future opportunities.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

At American Express, you\xe2\x80\x99ll be recognized for your contributions, leadership, and impact\xe2\x80\x94every colleague has the opportunity to share in the company\xe2\x80\x99s success. Together, we\xe2\x80\x99ll win as a team, striving to uphold our and powerful backing promise to provide the world\xe2\x80\x99s best customer experience every day. And we\xe2\x80\x99ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express