Farnell
Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Role Assistant Product Manager
Business Function Product
Reports to Global Product Business Unit Leader
Department Product
Nature and Purpose:
Supporting the Global Business Unit Leaders strategy in the execution of specific product technology plans. Completing product administration tasks and customer service within agreed service levels.
Accountabilities with Key Outcomes:
1
Product Creation – Accountable for the creation of products as defined by Global Product Business Unit Leader
2
Manages the product range – manages the portfolio of products throughout their life cycle. Including; system maintenance, ensuring products are in the optimum saleable position, PDD co-ordination, product maintenance / housekeeping and ad-hoc analytics.
3
Customer Service - Accountable for responding to customer tickets and technical queries, including liaising with suppliers in multiple time-zones to resolve issues in a timely manner.
4
Inventory – manage parts throughout the product lifecycle including; NPI performance, EOL, SKU flagging, Non-Stocked range management.
5
Marketing co-ordination – work with commercial marketing and suppliers to provide content for agreed marketing activities.
6
Quality – responsible for implementation process in line with the Quality Management System with exceptional levels of detail and accuracy in product content and presentation.
8
Knowledge, Skills and Experience: Please give details of the knowledge, education, formal qualifications, specialised training or experience required for the job. Indicate whether requirement is essential or desirable.
Essential
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