Job Description

1.

Branch Operations & Administration

Supervise day-to-day operations of the branch including front office, infrastructure, logistics, and facility management.
2.

Academic & Faculty Coordination

Coordinate with academic teams to ensure timely class schedules, faculty availability, and academic support. Address student grievances related to academics and logistics in a timely manner. Monitor faculty feedback and assist in implementing improvements.
3.

Student Lifecycle Management

Oversee admissions, batch formation, student onboarding, ID cards, and database maintenance. Ensure smooth conduct of tests, examinations, and result processing. Support counseling and retention initiatives to ensure high student satisfaction.
4.

Team Management

Supervise non-academic staff including counselors, support staff, and front office personnel. Assist in training, scheduling, and monitoring staff performance. Ensure a collaborative and productive working environment.
5.

Sales & Revenue Support

Coordinate with the sales/counseling team to track admissions and revenue targets. Monitor leads, walk-ins, and conversions on a daily/weekly basis. Ensure accurate reporting and MIS submission to regional/corporate teams.
6.

Compliance & Reporting

Maintain documentation as per internal and external audit requirements. Prepare and submit branch performance reports regularly. Ensure timely escalation of issues to Branch Manager/HO as needed. Ensure compliance with company SOPs, documentation, and operational checklists. Manage branch-level inventory, housekeeping, and IT infrastructure in coordination with respective teams.
Job Type: Full-time

Pay: Up to ?600,000.00 per year

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Required)
Experience:

Operations management: 1 year (Required)
Language:

English (Required) Telugu (Required)
Work Location: In person