Assistant Manager Operations And Service

Year    Pune, Maharashtra, India

Job Description


Job Summary . Assistant Manager - Operations and Service Job Purpose \'This position is open with Bajaj Finance Limited\' Job Duties & Key Responsibilities . Duties and Responsibilities - . Implementation of cash Policy and continuous evaluation to ensure adherence to the Policy and compliance with the Authority Matrix at branches in the area assigned. . Daily cash collection / updating and deposition. . Preparing daily cash collection report and sending the same to HO. . Checking and updating agency collection. . Attending walk in customers and solving their issue and maintaining 100 % Customer satisfaction level. . Coordinating with HO/TCS to solve the customer query with in TAT . Reporting of location cash and customer service details on daily basis. . Cross selling the insurance and other products to walk in customers. . Collecting customer feedback about our service and products. Also in some location Credit person is handling the LC responsibility too. . Branch admin related works to be done with the help of admin manager as per company policy and requirement. Required Qualifications and Experience . Capable of interacting with customer and collection agency. - MBA with 0 - 3 years of relevant experience. - Has worked with reputed Bank/Financial Institution in Consumer Financing. - Positive attitude and team player.

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Job Detail

  • Job Id
    JD3117664
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year