Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands--and we have fun doing it. Now, we're calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

We are inviting applications for the role of Assistant Manager, MIS & Reporting

In this role, you will be responsible to work along with the regional team to scrub the data and prepare for migration from legacy systems to Service Max. Apply automation tools to ensure smooth transition while meeting project timelines.

Responsibilities

Activities include:

• Work with project management team to validate and automate the data migration
• Understanding of Data Migration, Data Remediation and Production Support issues
• Generation of dashboard basis customer requirement
• Work on monitoring queue with customer queries
• Closely work with the Region SPOC and the client
• Drive inputs to improve standard operating procedures, and eliminate defects through upstream process or automation fixes by working with external stakeholders
• Own the communication and progress updates on the process, assess performance against goals and deliverables
• Design and edit SQL queries to map and extract the input files
• Assist in creating VBA and macro solutions for data comparison and detecting data mismatches
• Create automated data transfer solutions

Skills required:

• Oracle SQL Database knowledge
• Good at advanced excel
• VBA and macro
• Analytical skills
• Logical thinking
• Python knowledge preferred
• Tableau Knowledge preferred
• Spotfire knowledge preferred

System Experience desired:

• Business Object
• Service Max
• Well versed with MS Excel, Oracle ERP, ETL

Qualifications we seek in you!

Minimum qualifications

• Graduation in any stream

Preferred qualifications

• Understanding of Data Migration, Data Remediation and Production Support issues
• Excellent Communication Skills - Written and Spoken

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.