Assistant Manager (medical Billing)
Year Mohali, Punjab, India
Job Description
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This is a work from office position only. Preferred Experience: 10+ years Shift Timings: USA EST/PST Company Website: https://www.3dsolutionsllc.net/ Office Location: i3Synergist, D-199, 6th floor, Phase 8B, Industrial Area, Mohali 160055 (Near Medpark Hospital) Salary (CTC): 5.00-7.00 LPA Ideal candidate must have following:
- Deep understanding of all RCM processes.
- Ability to interact with US Clients.
- Must have excellent English communication skills, both verbal and written, with a pleasing and professional demeanor.
- Serve as the lead point of contact for all assigned client account management matters. Develop SOPs and conduct training as required.
- Build and maintain strong, long-lasting client relationships.
- Ensure client retention by providing efficient timely, accurate services and fast resolutions for any escalations.
- Reviewing and auditing each assigned account on a weekly basis. Be proactive in communicating with clients.
- Publishing regular analytics reports on client accounts and holding regular bi-weekly/monthly meetings with clients.
- Liaise with cross-functional internal teams (RCM Ops, Finance) to improve the entire client experience.
- Clearly communicate the progress of assigned client accounts to internal and external stakeholders.
- Willing to work hands-on medical billing tasks such as charge entry, payment posting, AR, patient calls etc. as per business requirements.
- Require regular bi-weekly/monthly reporting of relevant metrics for management and client review.
- Willing to work on various RCM tasks hands on as required per business requirements.
- Must have at least 7+ yrs. experience in RCM client account management for physician billing.
- Must have knowledge of medical billing software.
- Good knowledge of Microsoft 365 office applications like Teams, Outlook, CRM, Excel, PPT, OneDrive etc.
- Health insurance
- Provident Fund
- Monday to Friday
- Night shift
- US shift
- physician billing: 1 year (Required)
- charges entry: 2 years (Required)
- Quality analyst: 1 year (Required)
- Fluent English (Required)
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Job Detail
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Job IdJD3258907
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMohali, Punjab, India
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EducationNot mentioned
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ExperienceYear