Job Reference
* JR00111645



Job Summary
* Assistant Manager - Lifestyle Finance


Job Purpose
\xe2\x80\x9cThis position is open with Bajaj Finance ltd.\xe2\x80\x9d First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.


Job Duties & Key Responsibilities
* Duties and Responsibilities - PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) \xe2\x80\xa2 Achieving business numbers with the assigned line of channels (Basis location and market potential). \xe2\x80\xa2 People Management (Off roll) \xe2\x80\x93 Hiring Retention & Productivity. \xe2\x80\xa2 Sales Governance through compliance of systems and processes. \xe2\x80\xa2 Responsible for tracking managing & controlling PDD requirement compliance \xe2\x80\xa2 Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. \xe2\x80\xa2 Understanding of CRM \xe2\x80\x93 Salesforce.com. \xe2\x80\xa2 Effectively engage with Credit Operations & Risk teams. \xe2\x80\xa2 To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) \xe2\x80\xa2 Training of self and their team below. \xe2\x80\xa2 Hiring right candidate. \xe2\x80\xa2 Smooth onboarding to help settle the employee well in BFL. \xe2\x80\xa2 Smooth onboarding of New Dealer/Partner with BFL \xe2\x80\xa2 Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) \xe2\x80\xa2 Hiring of Off roll staff \xe2\x80\xa2 Approvals by coordinating with internal stake holders eg. Clearing cases \xe2\x80\xa2 Lead allocation \xe2\x80\xa2 Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work \xe2\x80\xa2 Connect with various internal department i.e. product credit Ops RCS & compliance to process the file. \xe2\x80\xa2 Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work \xe2\x80\xa2 Engaging with customer. \xe2\x80\xa2 Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) \xe2\x80\xa2 From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) \xef\x82\xa7 Total Team Size: 9 \xef\x82\xa7 Number of Direct Reports: 5 to 9 \xef\x82\xa7 Number of Indirect Reports: NA \xef\x82\xa7 Number of Outsourced employees: 5 to 9 \xef\x82\xa7 Number of locations: 1 to 4 \xef\x82\xa7 Number of products: 1 i.e. Two wheeler Loan




Required Qualifications and Experience
* SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications \xe2\x80\xa2 Qualifications \xe2\x80\x93 Graduate / Post Graduate \xe2\x80\xa2 Good command in excel is essential. \xe2\x80\xa2 Work Experience \xe2\x80\x93 1 to 3 years of relevant experience in managing team \xe2\x80\xa2 Result oriented - Go getter attitude is must \xe2\x80\xa2 Should have collaborative work style to engage with peers & colleagues across the company. \xe2\x80\xa2 Excellent Team management & Interpersonal Skills. \xe2\x80\xa2 Excellent command over communication skills. \xe2\x80\xa2 Highly ambitious & self-motivated