Job Description

Role Accountability Achieving recovery targets as per MOU Conduct day-to-day legal support for Collection of dues from Customers in assigned region Support for Handling Escalations raised by the Customers through various modes (Courts, Quasi- Judicial Forums, Investigating Authorities etc.) for legal collection activities Provide Legal Support to sales and collections functions for escalation cases against employees Prepare and maintain MIS for decentralized legal collection matters in assigned region Represent the Company in collection matters Provide administrative support to litigation and advisory verticals in drafting replies, preparing evidence etc Measures of Success Win Ratio% No adverse comments by business on legal collection support in region Meet the recovery target for legal collections Ensure 100% resolution of escalated cases Process adherence as per agreed MOU Techinical Skills / Experience / Certification (If any) Experience in Legal Collections Adept in handling escalation including Police escalation Market awareness in terms of collections best practices Competencies critical for role with High Proficiency Collaboration & Teamwork Written and Verbal Communication Key External Stakeholder(s) Customers, Courts, Law Enforcement Agencies, Litigation forums, Law Firms Key Internal Stakeholder(s) Collections Function, Sales Function Must have Qualification LLB Over All experience in role 5-8 years of post qualification experience Relevant Experience with respect to the role 3-5 years of legal experience, with 1-2 years in legal collections

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