supports the overall management of food and beverage operations to ensure high-quality service, guest satisfaction, cost control, and team efficiency. The role involves supervising daily operations, coordinating with kitchen and service teams, maintaining hygiene standards, and assisting in achieving revenue and service targets.
Key ResponsibilitiesOperations & Service
Assist in managing day-to-day F&B operations across restaurants, bars, banquets, and room service
Ensure smooth service flow and adherence to standard operating procedures (SOPs)
Handle guest feedback, complaints, and special requests professionally
Coordinate with kitchen, bar, and service teams for timely service delivery
Team Management
Supervise, train, and motivate F&B service staff
Assist in staff scheduling, duty rosters, and shift management
Monitor grooming standards, discipline, and performance of team members
Quality & Hygiene
Ensure compliance with food safety, hygiene, and sanitation standards (FSSAI / HACCP where applicable)
Conduct regular outlet inspections to maintain cleanliness and service quality
Inventory & Cost Control
Assist in monitoring inventory, stock levels, and wastage control
Support monthly stock taking and vendor coordination
Ensure optimal use of resources to control food and beverage costs
Sales & Revenue
Support implementation of promotional activities, menus, and upselling strategies
Assist in achieving revenue targets and improving average guest spend
Coordinate banquet and event operations as required
Reporting & Administration
Prepare daily operational reports and assist in monthly MIS
Support audits, compliance checks, and management reviews
Skills & Competencies
Strong leadership and team-handling skills
Excellent communication and guest-service orientation
Knowledge of F&B operations, service styles, and hygiene standards
Ability to work under pressure and manage multiple outlets
Basic knowledge of inventory, costing, and POS systems
Qualifications & Experience
Education:
Diploma / Degree in Hotel Management or Hospitality
Experience:
3-6 years in Food & Beverage operations, with at least 1-2 years in a supervisory role
Preferred Background:
Hotels, resorts, fine dining, or multi-outlet restaurants
Key Performance Indicators (KPIs)
Guest satisfaction scores
Service quality and compliance
Cost control and inventory accuracy
Staff productivity and retention
Revenue growth and upselling performance
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?30,000.00 per month
Work Location: In person
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