Feasibility Check
Average Feasibility Check time/Feasibility quality & options delivered
2
Service Delivery
Average Installation Time/On-time installation rate/No of installation per week/month
7 days - 50 links
3
Cost Efficiency
Cost per installation
Variable
4
Fault Resolution
Mean Time to Repair, No of Escalated Faults
5
Customer Satisfaction
Customer Satisfaction Score
Variable
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