Assistant Manager Customer Service & Sales Support Fmcg (0 3 Yrs) Any Location/kolkata/mumbai/ahmedabad/gujarat/rajasthan/punjab/pune (after Sales/customer Service)
Job Description
Responsibilities :WFH JOBCustomer Support :- Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring overall customer satisfaction.- Respond promptly to customer inquiries through various channels such as phone, email, and chat.- Identify and assess customers needs to achieve satisfaction.- Build sustainable relationships of trust through open and interactive communication.- Provide accurate, valid and complete information by using the right methods/tools.- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.- Follow communication procedures, guidelines and policies.- Take the extra mile to engage customers.Open to give upto 9 LPA basis interview (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3231422
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationIndia, India
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EducationNot mentioned
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ExperienceYear