Date Posted: 2023-03-27 Country: India Location: 402, 4TH Floor, Westgate - B Wing, Near YMCA Club,S.G. Highway, Ahmedabad - 380052, Gujarat, India
Confers with customers who contacts the organization by telephone or electronically, provides information about organization products or services, discusses customer accounts, and obtains and addresses customer complaints.
Uses organization and product knowledge to address more difficult inquiries and provide follow up.
Develops documentation used to solve difficult customer issues/requests/complaints. Directs queries to appropriate department or personnel, as needed.
Researches published materials and secondary sources of information to find additional sources of information that can be recommended to customers to answer their questions to ensure customers\' satisfactions are met.
Collects and consolidates information regarding customer interactions and transactions, analyzes customer interaction and customer service trends to facilitate future needs in trainings and improvements in customer services.
Confers with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
May promote various products/services to ensure business targets are met.
provide after-sales support for various client contracts.
EHS training to be imparted to dealers and Customers
Technical trainings to be imparted
Project Support to Dealers for VRF projects
Revenue & Delivery for local Customers
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant\'s Privacy Notice: Click on this link to read the Job Applicant\'s Privacy Notice
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.