Job Description

Assistant Housekeeping Manager supports the Housekeeping Manager in overseeing and managing all housekeeping operations to ensure the highest standards of cleanliness, guest satisfaction, and operational efficiency. The role involves supervising housekeeping staff, maintaining inventory, enforcing safety and hygiene standards, and ensuring smooth day-to-day operations.

Key Responsibilities: Operational Management

Assist in planning and supervising daily housekeeping activities for guest rooms, public areas, and back-of-house. Monitor cleaning standards and ensure compliance with hotel policies and hygiene regulations. Conduct daily inspections of rooms and public areas to maintain quality standards.

Staff Management

Supervise housekeeping staff, allocate duties, and monitor performance. Assist in recruitment, training, and development of housekeeping team members. Conduct daily briefings and provide feedback for improvement.

Inventory & Cost Control

Manage housekeeping supplies, linen inventory, and cleaning materials. Control wastage and monitor usage of chemicals and equipment. Coordinate with the purchasing department for replenishment of supplies.

Guest Service & Satisfaction

Ensure prompt and courteous response to guest requests and complaints. Handle lost and found items according to hotel policies. Maintain high guest satisfaction scores through quality service.

Compliance & Safety

Ensure adherence to health, safety, and sanitation standards. Monitor the proper use and maintenance of cleaning equipment. Conduct periodic training on safety and hygiene protocols.

Skills & Competencies:

Strong leadership and team management skills. Excellent attention to detail and organizational abilities. Good communication and interpersonal skills. Knowledge of housekeeping techniques, chemicals, and equipment. Ability to handle guest complaints effectively.
Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹45,000.00 per month

Benefits:

Health insurance * Provident Fund