Job Description

Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily. Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction. Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies. Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office Supervising room attendants and cleaning staff, checking that rooms are cleaned to a high standard.

Staff Management:

Recruit, hire, train, schedule, and evaluate housekeeping staff to ensure efficient operation and high standards.

Operations Oversight:

Supervise the daily cleaning of all areas, including bedrooms, public spaces, and offices, ensuring they are maintained to set standards.

Inventory & Supplies:

Monitor, order, and maintain housekeeping supplies, linens, and equipment to ensure adequate stock.

Quality Assurance:

Conduct regular inspections and checks to maintain high standards of cleanliness and presentation, arranging for repairs and maintenance when needed.

Budget Management:

Manage the department's budget, control costs, and implement measures for efficiency.

Health & Safety:

Ensure all staff adhere to health, safety, and hygiene regulations and standards.

Guest Satisfaction:

Address guest feedback, complaints, and requests, working to resolve issues and improve the overall guest experience.

Interdepartmental Coordination:

Collaborate with other departments, such as maintenance and the front desk, to ensure consistent guest service.

Reporting:

Prepare reports and maintain records related to housekeeping operations and performance.
Job Type: Full-time

Pay: ₹23,000.00 - ₹25,000.00 per month

Benefits:

Food provided
Work Location: In person