Job Description

We

Vananam foods

team is looking for dynamic

Assistant General Manager

for our Restaurant Operation. Interested candidate can share your updated CV on

amarjit@vananamfoods.com

Key Responsibilities

1. Operations Management

Oversee daily restaurant operations including dining, kitchen, bar, and delivery services. Ensure smooth shift management and proper delegation of duties. Monitor compliance with Standard Operating Procedures (SOPs). Ensure proper inventory management, stock control, and vendor coordination.

2. Staff Management

Assist in hiring, training, and onboarding of new staff. Schedule shifts, manage attendance, and handle staff deployment. Motivate and supervise team members to maintain high service standards. Conduct regular staff meetings and performance reviews.

3. Customer Service & Guest Relations

Ensure high levels of customer satisfaction by addressing complaints quickly. Handle VIP/important guests and special requests professionally. Monitor guest feedback (in-person and online) and implement improvements.

4. Financial & Cost Control

Support GM in budgeting, cost control, and expense monitoring. Track sales reports, daily revenue, and operational expenses. Identify areas to increase profitability while maintaining quality.

5. Compliance & Safety

Ensure compliance with FSSAI, hygiene, and safety standards. Enforce restaurant policies regarding cleanliness, food safety, and employee discipline. Conduct regular audits of kitchen, bar, and storage areas.

6. Marketing & Promotions (Optional depending on company size)

Assist in planning promotions, events, or special offers to attract customers. Coordinate with marketing team for local campaigns and brand visibility.

7. Reporting & Coordination

Prepare and submit daily/weekly/monthly operations reports to the GM. Act as a liaison between management and frontline staff. Step in as acting GM in their absence.

Skillset Required

Strong leadership and people management skills. Knowledge of F&B operations and industry trends. Problem-solving and conflict resolution ability. Financial acumen (budgeting, P&L understanding). Excellent communication and customer service orientation.
Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Provident Fund
Application Question(s):

How many years of experience you have in Restaurant Operation ? How many Managerial experience you have in Hospitality ? What's your current salary ? What's your expected salary ? What's your notice period ?
Work Location: In person