Assist the Front Office Department in overseeing daily front office operations.
Supervise front desk staff to ensure smooth check-in/check-out procedures.
Handle guest complaints and resolve issues promptly and professionally.
Maintain high standards of guest service and hospitality.
Coordinate with other departments for guest requirements and smooth operations.
Monitor room availability, reservations, and guest arrivals/departures.
Ensure compliance with hotel policies and procedures.
Train, schedule, and evaluate front office staff performance.
Prepare reports related to front office activities as required.
Job Type: Full-time
Pay: Up to ?35,000.00 per month
Benefits:
Food provided
Health insurance
Leave encashment
Provident Fund
Schedule:
Day shift
Rotational shift
Supplemental Pay:
Yearly bonus
Work Location: In person
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