Job Description

At EY, you\xe2\x80\x99ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we\xe2\x80\x99re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity Responsible for working together with various senior leaders in the organization to drive connectivity across within Regions, Sectors, Service Lines and Global teams and serve as an organizational connector
Your key responsibilities

• Be the collaborator for various Market Activation threads (Accounts, Solutions and Client Experience) and work with the respective leaders to highlight leading practices/achievements across region Market Activation teams
• Work closely with leaders to coach/guide account teams on tools/processes available for them to leverage which will help enhance the profitability on the account
• Manage and drive various account manager and BD communities, share timely updates on campaigns or events and share best practices
• Accessing analytical dashboards to derive insights and enable meaningful discussions
• Identifying trends in reports and analysing large datasets for insights and help prepare quarterly / bi-yearly / yearly progress report
• Developing and communicating crucial performance weekly / monthly dashboards such as sales & pipeline and revenue reporting
• Handling queries raised by the business and account teams and educating the team on how to use the dashboards/tools available to derive better insights
• Supporting time-bound ad-hoc data/reporting requests
• Maintaining project plans with defined timelines, creation and maintenance of comprehensive project documentation and next steps
• Driving project meetings and coordinating actions with all project team members and track progress
• Identifying project risks, and opportunities for improving processes
• Preparation of meeting presentations ensuring that they ready for circulation to senior leadership - meeting EY standards
• Act as SPOC to coordinate with other internal GDS teams, e.g. Knowledge, AWS, BMC, Finance, Technology, etc. to leverage existing skills for achieving project goals
• Enabling leadership forums with general administration activities, such as summarizing key takeaways and actions from meetings / calls
• Developing strong working relationships and anticipate business needs and become integrated into the Markets & BD team attending weekly update calls, providing support to other team members as possible
• Act as the knowledge manager for the onshore team and manage databases, MS Teams communities and/or websites/SharePoint. Manage content including regular review, validating links and content, working with the relevant Communications Lead to manage content
• Supporting project lead in introduction of new technology/Area level initiatives to enhance business operations within Area and regions

Skills and attributes for success

• Excellent Communication - Listening, reading, writing & speaking skills
• Strategic thinking - Identifying risk/opportunity areas and highlighting them, thinking ahead of the curve, ability to forecast outcomes to a situation & suggest appropriate solutions.
• Presentation and facilitation skills - Ability to drive meetings, build presentations that interpret the data, creating valuable business insights and delivering the message to the stakeholders
• Capable of engaging in effectively multiple stakeholders, understanding the objectives of their programs/initiatives
• Proven ability to read, understand and sanitize the data and provide insights
• Ability to grasp or quickly understand the process, objectives / intricacies of projects and move to delivery mode in a short span

To qualify for the role, you must have

• Graduate / Post-graduate - (Business Administration and Management)
• 10 to 12 years of work experience
• Experience of managing accounts and a deep understanding of account team best practice
• Experience working with Business leaders/leadership groups

Ideally, you\xe2\x80\x99ll also have

• Knowledge of using data visualization tools like Power BI, Power Query etc.
• Self-motivated towards continuous learning and upskilling
• Solution oriented - Ability to focus on solutions in case of ambiguity /uncertainties and not stuck with the problem
• Display a positive attitude, interest to learn new things, capability to work under pressure and thinking out of the box.
• Content management - Familiar with maintenance of SharePoint sites, preparation of newsletters, managing surveys etc.
• Certifications: PMP, Prince, ITIL, Six Sigma

Technologies and Tools

• MS Office skills: Advanced level experience in Excel reporting & PowerPoint.
• Excel \xe2\x80\x93 Pivot tables, look ups, filtering, conditional formatting, validation etc.
• PPT \xe2\x80\x93 insert graphs/shapes, alignment, text justification, text margins etc.
• Project Management \xe2\x80\x93 Intermediate knowledge of Project Management concepts and tools
• Excellent reporting and analytical skills \xe2\x80\x93 Previous experience and proven ability to read, understand and sanitize the data, build reports / dashboards, and provide insights from the data, excellent data handling skills

What we look for

• We are looking for a high-performing team player in an agile, fast paced environment who is assertive but also a good listener and consensus builder with executive level stakeholders
• Effective time management and prioritization
• Always display high degree of professionalism and integrity
• Business acumen and adaptability \xe2\x80\x93 Capable of quickly understanding the needs of the business and be able to align with changing customer expectations
• Work under minimal direction/supervision - Be accountable for projects assigned, take complete ownership and drive projects end to end

What we offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations \xe2\x80\x93 Argentina, China, India, the Philippines, Poland, and the UK \xe2\x80\x93 and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We\xe2\x80\x99ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning: You\xe2\x80\x99ll develop the mindset and skills to navigate whatever comes next
• Success, as defined by you: We\xe2\x80\x99ll provide the tools and flexibility, so you can make a meaningful impact, your way
• Transformative leadership: We\xe2\x80\x99ll give you the insights, coaching and confidence to be the leader the world needs
• Diverse and inclusive culture: You\xe2\x80\x99ll be embraced for who you are and empowered to use your voice to help others find theirs

EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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