Job Description

Responsibilities & Key DeliverablesThe CBM-S exists to deliver thru his Area Sales Managers (ASM), (a) Targeted Market Share and Volumes (b) Customer Satisfaction and (c) Revenue for the Company and profitability for the Dealers. Execute SCV Strategy for the Region to ensure a concrete path towards achievement of the targeted volume and market share. Identify Model-wise and Geography-wise opportunities in the cluster through customer segmentation . Create cluster level strategy for the specific cluster and get it reviewed and signed off from the Regional Business Head (RBH) Execute the micro-level strategy through the TSMs. Along with the RBH, assign Targets for each Model to TSMs based on the potential of their geographies and the strategy . Ensure Customer satisfaction through the adherence of proper sales process. Drive the finances of the cluster through development of alternate financiers, promotion of finance option purchased from dealership, sale of accessories and shield through showroom etc. Ensure manpower adequacy and quality in the dealerships . Accompany TSMs to coach them on-the-job to develop their capability - review the Enquiry/ Booking/ Retail Pipeline for the dealerships. Appoint and liaise with Local Marketing Agencies to conduct Company-funded Activities across Cluster-geography. Maintain good connect with Regional Sales Managers of Key Financiers for CV-Finance and large Brokers of Used Commercial VehiclesPreferred IndustriesMarketing & CommAdvertising/MarketinEducation QualificationMBA; Bachelors of Technology; Bachelor of EngineeringGeneral ExperienceMust have 6-10 years of experience in Sales and Marketing for Manufacturing/ Engineering Industry (Preferably, Automobile IndustryCritical ExperienceMahindra Leadership CompetenciesStrategic Business Orientation_Business PerspectiveStrategic Business Orientation_Anticipating and Leveraging Business OpportunitiesStrategic Business Orientation_Strategic ForesightStrategic Business Orientation_Global mind-setLeadership through Sustainability_Strategize around,Sustainability DriversLeadership through Sustainability_Frugal mind setLeadership through Sustainability_Stakeholder focusLeadership through Sustainability_Triple Bottom Line SensitivityCustomer Focus_Customer SensitivityCustomer Focus_Customer DelightCustomer Focus_Service OrientationInnovation Led Transformation _Idea OrientationInnovation Led Transformation _Change catalystInnovation Led Transformation _Risk Taking with ResponsibilityResult Orientation with Execution Excellence_Effective Project ManagementResult Orientation with Execution Excellence_Passion for QualityResult Orientation with Execution Excellence_Accountability for resultsResult Orientation with Execution Excellence_Agility with disciplineLeveraging Human Capital_Exponential synergyLeveraging Human Capital_Team developmentLeveraging Human Capital_Entrepreneurial engagementLeveraging Human Capital_Appreciating diversityWeaving Passion and Energy at Work_Being Passionate about workWeaving Passion and Energy at Work_Working without BarriersWeaving Passion and Energy at Work_Blending Fun with workWeaving Passion and Energy at Work_Learning from FailuresSystem Generated Core SkillsAnalytical ThinkingCapability BuildingConsultative SellingService OrientationCustomer SensitivityRelationship ManagementDealer ManagementMarket IntelligenceIndustry AnalysisRegulatory ComplianceLead GenerationEnquiry ManagementChannel DevelopmentManpower ManagementMarket Share AnalysisCustomer SegmentationSales ProcessFinancial PlanningCoachingLiasoningMarketingSystem Generated Secondary SkillsFinancial ManagementInterpersonal SkillsMarket AcumenNegotiationPeople ManagementPerformance ManagementSales PlanningTerritory Coverage Optimization

Mahindra & Mahindra