Job Description

Degree Level: Bachelor's Degree
: Key Responsibilities 1. Sales Leadership & Team Management
Lead, mentor, and motivate a team of Relationship Managers/ Sales Officers.
Set monthly targets, track performance, and drive productivity across the team.
Conduct regular field visits, joint calls, and performance reviews. 2. Business Development & Territory Expansion
Develop and execute area-level strategies to generate business for Secured Business Loans.
Ensure strong penetration in SME clusters, industrial areas, and relevant business segments.
Build and nurture relationships with key local influencers, trade bodies, and business associations. 3. Channel Management
Identify, appoint, and manage DSAs, connectors, and referral partners to scale business.
Train and support channel partners on product, documentation, and credit norms.
Monitor channel performance and ensure compliance with company policies. 4. Credit & Risk Management
Conduct first-level screening of customer profiles, financials, collateral, and business viability.
Ensure high-quality sourcing with minimal deviations and early delinquency.
Coordinate closely with credit, legal, and technical teams for faster approvals. 5. Customer Relationship Management
Participate in customer meetings for major or high-ticket proposals.
Resolve escalations and ensure superior customer experience throughout the loan lifecycle.
Build long-term relationships to generate repeat and referral business. 6. Documentation, Compliance & Disbursement
Oversee the accuracy and completeness of all documentation from the team.
Monitor TATs for login, approval, sanction, and disbursement.
Ensure adherence to internal processes, audit norms, and regulatory guidelines. Key Skills & Competencies
Strong understanding of Secured Business Loans, LAP, and SME lending.
Ability to interpret financial statements and evaluate business/ collateral risk.
Leadership, team management, and performance coaching skills.
Excellent negotiation, communication, and relationship-building abilities.
Market intelligence and competitive awareness in the territory.
Strong result orientation with strategic planning capabilities. Qualification & Experience
Graduate; MBA/PGDM preferred.
4-10 years of experience in Secured Business Loans/ Mortgage/ SME lending.
Minimum 2 years in a team-handling role preferred.
Prior experience in managing DSAs, connectors, and local SME markets. KPIs / Performance Metrics
Monthly disbursement achievement for the area.
Team productivity and activation.
Lead-to-disbursement conversion ratio.
Portfolio quality (early delinquencies, DPD levels).
Channel partner activation and contribution.
TAT compliance (login to disbursement).

Skills Required