Job Description

CLIENT MANAGEMENT- Managing existing and new clients on day-to-day basis.- Identify New Project customers viz Developers, institutions, Interior Contractors and Interior Designers, Architects etc.- Managing complete Primary/Secondary/Tertiary sales within Project customers.- Introduction of new products.- Responsible for complete sales cycle of the Project segment.- To regularly monitor sales figures and product mix of the customers/regions.- To provide feedback about product demand, market trend, product quality issues to the Product Management Team.BUSINESS DEVELOPMENT- Regular meeting with Developers/ Architects/ Interior Designers/ Interior contractors/ Purchase Managers and many other Projects Customers.- Regular meeting with Architects/PMC.- Conducting regular architect's meetings for Product specifications.- Access and analyse market trends and dynamics and competitor behaviours.- Assessment of market potential through project mapping and Project Data.SALES PERFORMANCE- Responsible for achievement of sales targets for the area.- Ensure timely billing to customer. Manage the collection process so that receivables are accrued within the prescribed time frames.- To submit consolidated Weekly and Monthly activity reports to the Reporting Manager.SOLUTION TO CUSTOMER QUERY- To ensure that all customer complaints are immediately handled.- Review all customer queries and complaints from sales or directly from the customer, analyze the problem, and provide proper solutions.- Escalate new and unique issues to relevant people in the organization for knowledge and resolutionDEVELOPMENTAL- To emphasize collaboration among other Project colleagues across the region.- Remain informed and updated with Product Knowledge and Industry related news.Contact-8779617605 (ref:updazz.com)

Skills Required