Job Description

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Location: Chennai
Experience: 4 - 8years
Skills: Store management, Store operations
Key Result Areas
Supporting Actions
Tapping Business potential for the Region
xc2xb7 Footfall generation- Ensures execution of the footfall generation plan and monitors quality
xc2xb7 Store business plan inputs
xc2xb7 Competition Mapping- Compiles the competition information (sales, offer & merchandise) and validates between locations / markets. Builds up a picture of emerging threats / opportunities.
xc2xb7 Business development- Generate leads for RM in terms of business potential and scope for newer stores
Franchisee Management
xc2xb7 Key relationship manager with the franchisee on operational aspects and ensuring compliance on SOPs etc
xc2xb7 Encouraging investment from franchisees
Merchandize Management
xc2xb7 Undertakes regular store visits and recommends merchandise changes, if required, and points out the gaps
Store Operations
xc2xb7 Monitor store opening timelines
xc2xb7 Monitor operations & Ensure compliance adherence wrt Cash management, Stock Management, Cost management, housekeeping, staff attendance.
xc2xb7 New Store opening- Responsible for recruitment and managing store opening checklist
xc2xb7 SOP Compliance: Undertakes regular store audits and points out the gaps
xc2xb7 Rectifies and maintains store standard
Understanding Consumer needs
xc2xb7 Information Collection- Ensure compliance to the procedures and a high rate of registration.
xc2xb7 Information Analysis- Understand the difference in the consumer make up between stores and utilize that knowledge to help the business customize its strategies for the stores
xc2xb7 Develop rapport with top customers (approx 20) of every store.
Team Management
xc2xb7 Recruitment- Hire Store Manager under RMs guidance
xc2xb7 Store manager quarterly appraisal/ performance review
xc2xb7 Motivate and engage the team at the stores
xc2xb7 Sales Targets- Sets weekly targets for the stores in line with trend of the market, expectations of business from his area and store team's views
xc2xb7 Spend Budget- Compliance monitoring, set monthly spends.
xc2xb7 Training- To work with CCAs / SMs to improve specific skill area. Cross transplant skills across stores. Ensure compliance to the training calendar