Job Description

ABH is responsible for Training, hand holding the team and building relationship with the distributor/field ABH/RBH back office support. He/She will also be responsible for achieving the sales target and maintain quality service standards through their teams. Campaign Management Weekly review and monitoring the Teams on all running campaigns Monitoring and ensuring 80% Login to issuance as per defined process & TAT Ensure FTR Ensure regular training Best Practise Sharing Run and Manage R&R for team motivation Ensure Persistency and control surrender Target Orientation Should always be abreast of the current business situation Like no. Of leads, conversion %, business numbers etc. Relationship Management, Sales target achievement & Process Adherence Ensure Target Vs Achievement always Ensure excellent rapport with the Branch Managers & LG to maximize productivity Ensure and demonstrate supportive behaviour with field BM/GH Ensure and demonstrate supportive behaviour with other functions in the organisation Ensure Processes are adhered to as per TAT. Quality -Sales Support Ensure Quality standards in sales support process with efficient escalation mechanism Dialer Software support, integration & enhancement To manage the above for smooth functioning on the floor.

Skills Required