About the Role:
The Application Specialist provides client technical support for Solargraf and Roofgraf products and is the primary technical advisor and resource for the Client Experience, Marketing, and Sales teams. The position has responsibility for proactively identify and providing reliable solutions for all Solargraf and Roofgraf technical inquiries and to ensure that issues are resolved with a focus on complete client satisfaction. The Application Specialist is an intermediary between our clients and the engineering, sales, and CX teams and must be able to establish and maintain strong relationships with peers and clients throughout the technical issue and client experience resolution process. Responsibilities:
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