Job Description

Senior Manager - Application Reliability Engineering TCS has always been in the spotlight for being adept in \'the next big technologies\'. What we can offer you is a space to explore varied technologies and quench your techie soul. The customer - LSEG (London Stock exchange group) is a leading global financial markets infrastructure and data group, also they are dedicated partners with a deep commitment to excellence, delivering value for their customers. They are leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. With them you get the level of influence and opportunity that you\'d have at a startup, combined with the large-scale impact of working at a global company. LSEG is a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, this is a place where everyone can grow, develop, and fulfil your potential with purposeful careers. : Experience: 10 Year to 15 Years Location: Hyderabad Key Responsibilities and Accountabilities: Responsible for Plan, develop, and deliver salesforce requests. Implement Salesforce Devops with in-depth Salesforce knowledge. Expertise in integrating Salesforce with ERP systems and other applications. Partners with Capability, Business and Technology teams globally to understand and solve complex problems with sustainable, resilient, and supportable solutions. Build technology enablement roadmaps in collaboration with business analysts, project managers, and business partners. Identifies opportunities to leverage data captured from systems to leverage in other areas of the organization. Investigates and stays on top of trends to support new technology needs by providing thought leadership in best practices and new technologies. Works with business partners to build metrics and supporting dashboards and reporting. Manages the work efforts of individual contributors with responsibility for coaching and performance management as well as career development planning. Leads IT process improvement efforts and participates in team development activities. Manages stakeholder relationships, expectations, and facilitates open communication channels. Academic Qualifications and Certifications: Software Engineering, Computer Science equivalent, or STEM degree (Desirable) 10+ years of CRM experience with responsibility for results, including costs and methods. 5+ years- experience in leading successful, result drive teams Experience leading multiple Salesforce Sales and Service Cloud implementations integrated with ERP platforms (SAP, Oracle, etc.). Experience with Salesforce Devops Practice Experience with Salesforce CPQ a plus Salesforce JavaScript/ PD2/Architect Certification preferred. Must have experience in Agile PDLC and Devops practices. Good-to-have: Strong people management capability Deep technical understanding of development and systems/platform engineering Customer centricity Strong collaboration capabilities Highly focused on outcomes Highly organized and planned individual. Self-starter and self-managed Strategic ability to define technical direction in the portfolio of products including technical strategies and plans and execution plans. Strong stakeholder and relationship management Excellent communication skills

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