Job Description

Company Description
Bosch Global Software Technologies Private Limited (BGSW), is a 100% owned subsidiary of Robert Bosch GmbH, one of the world’s leading global supplier of technology and services, offering end to end engineering, IT and Business solutions.

With over 20500 associates, BGSW is the largest software development center of Bosch outside Germany, indicating we are the Technology Powerhouse of Bosch in India. We have a global footprint with presence in US, Europe and the Asia Pacific region. BGSW is ISO 9001:2015, ISO/IEC 20000-1:2018, ISO 27001 certified in the year 2008, appraised at CMMI-SVC-L3 as per version 1.3, with seven state-of-the-art facilities spread across Bangalore, Coimbatore, Hyderabad and Pune in India, Ho Chi Minh City in Vietnam, Guadalajara in Mexico and Poland

• Service Design and Onboarding new projects of Manufacturing IT (Participation in Due Diligence, defining roadmap for Service onboarding, Support in development of transition plan, competency development, facilitate takeover of task and go-live support)
• Implementing regulations and standards for ITM (IT for Manufacturing) based on defined concepts and processes
• Implementation and continuous support of IT applications for manufacturing, creating central specifications for IT concept
• Deployment and Configuration of Manufacturing IT (i4.0) applications
• Application & infrastructure technical support for Manufacturing IT (i4.0) applications
• Technical Escalation support, Collaboration with onsite /offshore team, Technical documentation, Automation and Training delivery
• Coordination and Collaboration with plant management/technician, development team, vendors and relevant ITM departments
• Optimization of IT infrastructure management processes (according to ITIL)
• IT Application consulting during Mergers, Integration and Carve-out projects
• Quality delivery of services committed to the customer as per the defined Service Levels and KPI’s
• Should be able travel to customer location for business needs, Provide On-Call readiness support on need basis

• Strong understanding of distributed systems and client-server architectures
• Strong Linux system administration and troubleshooting skills, including strong knowledge of how the various components work (kernel, CPU, memory, disk, network)
• Experience in Containerization & Orchestration (Docker/ Kubernetes/ Rancher)
• Infrastructure automation and DevOps tools (Ansible/ Terraform/ Puppet / Jenkins/ Argo CD)
• Scripting to build required automation using ‘PowerShell / Shell / Python / Perl / Bash’
• ITIL Service Management Framework (Incident, Change, Problem Management)

• Application and Infra Monitoring tools (ICINGA / SPLUNK / New Relic / AppDynamics)
• Network infrastructure – (VPN, IPsec, Firewall, Load balancing setup and Security implementation)
• Basic Database Administration (Oracle / MySQL / Mongo / Influx)
• IT for Manufacturing - I4.0 concepts
• Working knowledge of various tools and open-source technologies
• ITIL v3 / v4 Foundation certification

• Strong presentation skills and experience in intercultural communication and cooperation
• Possess learning agility, flexibility, and proactivity