Job Description

1 People Owner COO Operation 2 Function QUALITY 3 Workforce Classification Sales and Sales Support 4 Workforce Sub Group QUALITY DEL EXCEL 5 Approver the actual approver Madhup 6 Date of approval 8 02 2021 7 Other details Exp 6 years Job De tails overview Working experience on CMMI or equivalent quality system Implementation preferably should be an ATM or FAR member Should have experience on process definition Should be able to do audits reviews on projects get metrics of p rojects Should be able to handhold project teams on process implementation Should be able to do metrics analysis Should be able to report the project health and drive improvements Should be able to mentor project teams on the best process to be followed Should be able to make presentations to customers Should be passionate about quality and process Should have good communication interpersonal and influencing skills Exposure to Project Management background Preferable to have some exposure to statistical techniques Role Details Facilitate the process and delivery responsibilities Identifying the best suited process for the project account Mentoring projects teams to implement processes Driving proc ess improvement initiatives within the group Conducting quality related trainings Facilitating project governance mechanisms reviews audits and track the project health Interact with senior management provide visibility Interact with customer provide visibility.

Job Requirements: Office Suite, Incident Management, Managed Queue

Job Type

Full Time

Location

BANGALORE

Mandatory Skills

• Office Suite